Terms of business

Last updated 14 November 2026

1. These terms

These terms govern engagements between NexGen Talent Partners Ltd (“the firm”) and a client (“you”). They apply from the date a brief is accepted, and they prevail over any purchase order or supplier terms unless we agree otherwise in writing, signed by a partner.

2. Services

We provide permanent search, contingent recruitment and interim placement services. Each engagement is defined in a written brief that records the role, salary band, location, start date and shortlist date. We do not guarantee that a suitable candidate exists; where our market map shows that one does not, we will say so at that stage and charge nothing further.

3. Fees

Model	Fee	Payable
Retained search	28% of first-year base salary	30% on commencement, 30% at shortlist, 40% on start
Contingent	18% of first-year base salary	Within 30 days of the candidate's start date
Contract and interim	Agreed margin on the day rate	Weekly or monthly in arrears

Fees exclude VAT or any equivalent sales tax, which is added where applicable. Retained fees are non-refundable except as set out in clause 6. Travel outside the office cities is recharged at cost with your prior approval.

4. Invoicing and payment

Invoices are payable within 30 days of the invoice date, by bank transfer. Interest on late payment accrues at 2% above the Bank of England base rate from the due date until payment is received.

5. Your obligations

• Provide an accurate brief, including the salary band you will pay.
• Nominate one hiring manager authorised to make the decision.
• Give interview feedback within 48 hours of each interview.
• Tell us if a candidate we introduced applies to you directly, within 12 months of the introduction.

If you engage a candidate we introduced without notifying us within that 12-month period, the fee in clause 3 remains payable in full.

6. Replacement guarantee

If a permanent placement leaves within six months of the start date, we will run a replacement search at no additional fee. A replacement is offered on the same terms as the original engagement. Where we cannot find a replacement within 60 days of being notified, the fee for that placement is refunded in full.

The guarantee does not apply where the role has materially changed, where the candidate was made redundant, or where the client has not paid the original invoice.

7. Candidates

Our services are free to candidates at every stage. We will not submit your details to a client without your approval, given by name. We will not approach your current employer without your written consent. You can withdraw from a process at any time before you accept an offer.

8. Confidentiality and data

Each party will keep the other's confidential information confidential and use it only for the engagement. Personal data is handled as described in our privacy notice, and both parties will comply with the data protection law that applies to them.

9. Liability

We are liable for direct loss caused by our negligence, up to the fee paid for the engagement in question. We are not liable for indirect or consequential loss, loss of profit, or loss arising from a decision you take about a candidate. Nothing in these terms limits liability for fraud or for death and personal injury caused by negligence.

10. Termination

Either party may end a contingent engagement on 7 days' written notice. Retained engagements can be ended on 30 days' notice, with fees for work completed to that date remaining payable. Interim assignments carry a two-week notice period on both sides.

11. Governing law

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction, unless a partner agrees a different governing law in the engagement letter.

12. Complaints

If something has gone wrong, write to hello@nexgen-talents.com marked for the attention of the Managing Partner. We acknowledge complaints within two business days and respond in full within ten.